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Kwilo Docs

The single place to understand how Kwilo works, for a new PM, a new engineer, or anyone who needs the why behind a feature without reading code.

How this hub is organized

The hub follows the product's own shape: the system first, then the two kinds of users.

Section What it answers Start here if you are...
Architecture What are the moving parts and how do they fit together? New to Kwilo entirely
B2B: Institutions How does a college / corporate use Kwilo end to end? Working on faculty, courses, grading, attendance
B2C: Consumers How does an individual learner go from signup to paying? Working on signup, freemium, pricing, study plan, chat
Platform & Compliance Auth, cookies/DPDP, shared primitives Working on cross-cutting concerns

How to read a flow

Every section opens with a one-screen diagram and a plain-English walk-through, then links to the detailed feature docs underneath. Read the overview to get the shape; open a feature doc when you need the specifics.

What's a flow vs a feature doc?

An overview/flow page is written for someone seeing it for the first time: short, visual, no jargon without a gloss. A feature doc is the concise working reference: what the feature is, who uses it, and how it works. Both matter; start with the flow.

The one-line model

Kwilo is B2B2C: the same product serves institutions (colleges, corporates) and individuals (learners, trainers, parents). One backend, one product app, two go-to-market motions.